When my husband and I starting planning our kitchen remodel, we had a definite vision. We had never used a designer before, and although we were not new to the home renovation process, this remodel was much larger than anything we had previously done. This time, we wanted to hire a professional to get reassurance and affirmation on our kitchen design and finishes. Carol did an outstanding job! She really helped guide me through the entire process. I came to her with many ideas of my own. She listened to those ideas and confirmed when they made sense and guided me when they did not. But more importantly, she assisted me when I struggled making a decision. Carol is a complete professional and really understands her clients. She was there when I needed her while still understanding that I wanted to be involved in every aspect of the process and needed guidance more than anything. Carol was a pleasure to work with. I would not hesitate to work with her again.

Carol Christenson of First Impressions helped us on a big Master Bath and closet remodel, as well as refreshing our Master Bedroom with new paint colors, carpet and window treatments. From start to finish, she was fantastic and very fun to work with. Being new to remodels, we needed help with everything. Carol listened to our vision for the spaces and saved us lots of time by shopping materials with me. She listened to our budget, and worked well with our contractor. She is a total pro and is now my go-to interior designer for any future projects.

Carol Christenson and First Impressions are consummate interior design professionals. First, they are highly responsive when you call for advice and professional input. They are honest business people who listen to your needs and then provide detailed design options within your budget. They do not have an agenda to nickel and dime or upsell. They are great listeners and try to find out what you need, assess your style and then come back with options that consider both. They are highly professional in how they present options as they provide a visual image of what you can expect with the finished product. They provide detail about how much the job will cost and are completely transparent when communicating the mark up. They are great with color, fabric, furniture design and placement. They are a great balance of the practical and the artistic. Their finished product is elegant. And they are some of the nicest professionals we have ever worked with. My husband and I would highly recommend them for small interior design projects or large scale renovations. Many people have commented that our home is a show place…and we attribute this to Carol and First Impressions.

Carol was a wonderful interior designer. She started helping us pick up wall colors the first day we met her and she was very accommodating of our busy schedules. She listened to our ideas and what we envisioned and put together a beautiful great room and master bedroom. I really liked how she guided our vision and not imposed hers. I was impressed by her knowledge and connections in her field. She made sure that the project was completed in a timely manner and she was a joy to work with.

Hired First Impressions to help select wall colors, new custom vanity in half bath, new custom floating media cabinet in living room, and new hardwood flooring in living room and kitchen with custom rugs.

First Impressions also recommended fair and quality-focused contractors. Very pleased with First Impressions. I will hire them again for future work.

I would recommend Carol Christenson, with First Impressions Interior Design, to anyone who is thinking about renovations to their home. I had my kitchen and several rooms remodeled from June thru July of 2014. Carol assisted me with selection of tile, moulding, cabinets,counter top., fireplace, paint, light fixtures, door & cabinet hardware, wall paper etc. Carol worked closely with my contractors and was always available throughout the remodel. Carol and her staff were just so helpful during this time. Any future projects to my home, Carol will be the first person I call.

Chuck Simpson, Read it on Houzz.

We used Carol Christenson of First Impressions in 2013 for a full-house remodel and renovation. Carol jumped right in at the beginning of our project by making herself available for long weekend appointments on short notice for decisions that needed to be made quickly. This included everything from bathroom and kitchen granite, marble and tile design, lighting, plumbing fixtures, cabinet hardware, front door, french doors, carpets and hardwood floors, paint, window treatments, floor plans and furniture and fabrics.

Carol is well organized, reliable, pays attention to detail and is very pleasant to work with. She provides a range of options to fit your needs and style while keeping good design principals and your budget in mind.

She has long-standing relationships with a network of professional contacts that provide quality services and products and who also enjoy working with her! She worked well with our contractor and helped immensely with seemingly minor decisions such as grout and switch plate colors, chandelier drop lengths and mirror size that make such a huge difference in the overall look and feel of a home.

We continue to work with Carol and we strongly recommend her for any size project, large or small.

Alexandar and Katlyn, Read it on Houzz.

Carol Christenson’s sense of style and elegance has no match. She can take one look at a room and know what’s needed to boost its appearance—whether it be paint, faux painting, the right photograph or artwork, another kind of flooring, the perfect backsplash in your kitchen, whether the granite you’re looking at for a kitchen island would be the right fit for your finished look, or not, even down to selecting small items to be clustered together in unique corners or shelves. Carol is cheerful, organized, intelligent, professional and kind, and I can think of no other person to go to for that perfect first impression of our own home. I highly recommend Carol’s company, First Impressions Interior Design, in Walnut Creek, California!

Thru the years, Carol has ALWAYS been my #1 ‘go to’ for Interior Design projects! She is prompt, efficient, knowledgeable and works within your budget. I have always been very happy with the results, not only in MY home but other friends that I have recommended her to. She has excellent taste and seems to be spot on when she brings her ideas to you. Highly recommend her!

My experience with First Impressions was all positive. Carol was prompt, informed and willing to work together to achieve the goal, which was a transformed, beautiful and serene bedroom and bathroom suite than was modern and had lots of panache!

Carol was very respectful and mindful of my budget and willing to help me work within those parameters.

I would recommend First Impressions highly and certainly I will be calling on her again.

Jan & Brian M., Read it on Houzz.

I have worked with Carol at First Impressions for many years…there is no one who is more knowledgeable, driven and attentive, than Carol. She listens to your ideas and concerns, and offers wonderful suggestions and alternatives that you may never have thought of yourself.

I have owned a few houses and she has always been the #1 designer I have worked with on my various projects…large and small. Whether I needed help with custom furniture, window coverings, or accessories…or the management of a large remodel, Carol was on top of it all. And best of all, she is wonderful to work with…easy-going, fun, and full of ideas.


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